KEY POINTS :

 

What We Collect:

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We collect personal information that you provide when you use our website, such as your name, email address, login credentials, and purchase history. We also collect technical data such as your IP address and session information to improve our services. Payment details are collected securely and in compliance with PCI-DSS standards, excluding sensitive data like CVV codes.
 

How We Collect and Use:

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why We Collect:

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We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate the Services;

• To provide our users with ongoing customer assistance and technical support;

• To contact our visitors and users with general or personalized service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our respective services;

• To comply with any applicable laws and regulations.

Whom Do We Disclose:

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We do NOT store sensitive data that might put you at risk.

All direct payment gateways offered and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, Discover, UPI and Bank Transfer. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Choice, Opt-in / Opt-out:

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If you do not want us to process your data anymore, please contact us at [your email] or mail us at [your physical mailing address]. You can also unsubscribe from our newsletter or promotional offers through text or email.

To perform such actions, users must mail us their opt-in or opt-out choice through mail or WhatsApp.
Get our contact info from the ABOUT US section.

Customer Security:

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We RESPECT your privacy and ensure that you are safely browsing and making purchases from our site.

We DO NOT:

1. Collect any sensitive data such as your live location or your account password (except this site member login password if you manually sign up—not Google).

2. Collect your card CVV, UPI PIN, or net banking details while making purchases.

3. Sell or rent your personal information to third parties for marketing.

We collect cookies to remember your preferences, what you searched for, what you saved in your cart, and similar information to improve your experience.

Cookies:

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We use cookies to improve your experience and understand how you use our site. You can control your cookie preferences at any time using the settings provided in our cookie consent banner.

Data Retention:

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We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Rights:

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You have the right to:

• Access, correct, update, or delete your personal information at any time.

• Withdraw your consent to our processing of your data.

You can exercise these rights by contacting us at [your email/phone/WhatsApp]. We will respond to your request as soon as possible.

Children’s Privacy:

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Our website is not directed to children under 18. We do not knowingly collect personal information from minors. If we learn that we have collected personal data from a child under 18, we will delete that information promptly.

Grievance Officer:

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For any concerns or complaints regarding your data or this Privacy Policy, you may contact our Grievance Officer:

• Name: [Keshav Agrawal] (Manager, Shree Pitra Kripa Jewellers)

• Email: [maa@pitrakripa.com]

• Phone: [+91-9425349010]

• Whatsapp: [+91-9131080014]

We strive to acknowledge your complaint within 48 hours and resolve it within 30 days.

Future Privacy Policy Updates:

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.