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Exchange Policy

At Shree Pitra Kripa Jewellers we offer lifetime exchange with 100% transparent rates.

Please read these "KEY POINTS" before redeeming our exchange policy

KEY POINTS :

 

♻️ Lifetime Exchange & Buyback Policy

Last updated: July,06 2025

At Shree Pitra Kripa Jewellers, we believe in honesty over hype. We offer a lifetime exchange and cash buyback policy — because when you sell real gold, you deserve real value.

 

🔁 How Does Exchange Work?

When you visit our store:

  1. Our team inspects the product condition and verifies the purity.

  2. Original Invoice and product seal (engraved by us) must be intact.

  3. We check BIS hallmark, weight, and current market gold rate.

  4. Based on this, we offer:

    • ✅ Exchange against any new gold/diamond item

    • ✅ Cash for eligible handmade gold jewellery

 

 

💰 Do You Offer Cash Buyback?

Yes — unlike many brands, we do.
But to protect value and fairness, we apply these simple rules:

Allowed Cash ExchangeNot Allowed Cash Exchange

✅ Handmade gold jewellery❌ Fancy/designer pieces

✅ Plain gold (rings, chains)❌ Customized / engraved items

✅ Our seal intact❌ Rajkoti, Bombay or 3rd-party sourced

✅ Valid Invoice + within purity check❌ Broken, tampered, or seal-removed items

 

 

🧮 Example Calculation:

  • Your original purchase:
    1gm gold @ ₹6,000 (₹5,000 gold + ₹1,000 labour)

  • After 1 year, gold rate = ₹7,000

  • You receive: ₹7,000 for gold portion (labour is not refunded)

Exchange Value = Gold Rate × Weight × Purity
(91.6% for 22K, 83.3% for 20K, etc.)

 

 

📢 Transparency Note:

  • 💡 Buyback rate and purchase rate may differ based on live market spreads.

  • 💯 We follow daily MCX-linked market rates and display live prices at our store and online.

  • 🔐 All calculations exclude labour/making and GST as per standard practices.

 

 

📎 Final Terms:

  • Only products purchased from Shree Pitra Kripa Jewellers are eligible.

  • Tampered, used, or externally sourced jewellery is not eligible for return or cash.

  • No returns/exchange allowed for customized, engraved, or fancy-design items.

  • All transactions require:

    • Valid photo ID

    • Original Invoice

    • Product with untouched seal and BIS tag

⚠️ Important Warning

Failing to comply with the above terms, attempting to misuse exchange policies, or submitting tampered/fake items may result in permanent ineligibility for returns and could be reported under Indian consumer fraud and property damage laws.

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